Intellectual Property Rights

Our Commitment to Original Design

At Drapioo, we take pride in offering custom-made curtains, drapes, and window treatments. We respect intellectual property rights and are committed to protecting the creative work of designers, manufacturers, suppliers, and brands in the home decor industry.

Copyright & Trademark Protection

All content on drapioo.com, including but not limited to product images, product descriptions, design elements, logos, graphics, website layout, text, videos, and other materials, is protected by applicable copyright, trademark, and intellectual property laws.

The Drapioo name, logo, brand materials, product content, and related visual identity are proprietary and may not be used without our express written permission.

Product Designs & Patterns

Our custom curtain designs, fabric combinations, window treatment configurations, product images, and design concepts are created, owned, authorized, or licensed for use by Drapioo.

We work with authorized fabric suppliers and service providers and aim to ensure that the materials, images, designs, and content used in our products and website comply with applicable intellectual property laws.

Customer Custom Orders

When you order custom curtains or window treatments from us, you retain ownership of any original designs, drawings, measurements, specifications, or creative materials you provide, where applicable.

By submitting designs, specifications, reference images, or other custom materials to Drapioo, you grant Drapioo a limited license to use those materials solely for purposes related to your order, including production, customization, quality review, customer service, and fulfillment.

You confirm that you have the right to submit and use any designs, images, patterns, or other materials provided to us.

Third-Party Rights

Drapioo respects the intellectual property rights of third parties. If you believe that any content on our website, or any product we offer, infringes upon your copyright, trademark, design right, or other intellectual property rights, please contact us immediately.

Reporting IP Concerns

If you have concerns or complaints about possible intellectual property violations, please email us at info@drapioo.com with the following information:

• Your contact information, including name, address, phone number, and email address

• A description of the intellectual property right you believe has been violated

• Specific identification of the allegedly infringing product, content, image, text, or material

• The URL or location of the allegedly infringing content, if available

• Proof of ownership or authorization to act on behalf of the rights holder

• A statement of good faith belief that the disputed use is not authorized by the rights owner, its agent, or applicable law

• Any supporting documents or evidence relevant to the claim

Note: This email address may be used for intellectual property rights and legal matters. For general customer service, order, shipping, or return inquiries, please also contact us at info@drapioo.com with the relevant order information.

Response Process

Upon receiving a valid intellectual property complaint, we may:

• Acknowledge receipt within 2–3 business days

• Review and investigate the claim

• Request additional documentation if necessary

• Remove, disable, or restrict access to the allegedly infringing content where appropriate

• Discontinue or review the relevant product if necessary

• Notify you of the outcome within a reasonable timeframe

Counter-Notification

If you believe that content or products were removed, disabled, or restricted as a result of mistake, misidentification, or incorrect information, you may submit a counter-notification to the same email address with supporting documentation.

Your counter-notification should include:

• Your name, address, phone number, and email address

• Identification of the removed or restricted content or product

• An explanation of why you believe the content or product was removed or restricted by mistake

• Supporting documentation, if available

• Your physical or electronic signature

Prohibited Uses

Without our express written consent, you may not:

• Copy, reproduce, download, republish, or distribute our product images or descriptions for commercial use

• Use the Drapioo brand name, logo, trademarks, or brand materials in any unauthorized manner

• Create derivative works based on our website content, product images, or design materials

• Reverse engineer, copy, or replicate our custom designs, layouts, product content, or product presentation

• Use our content on competing websites, online marketplaces, advertisements, or product listings

• Remove copyright notices, watermarks, logos, or other attribution information

• Present Drapioo content as your own or misrepresent its source

Contact Information

For intellectual property matters, please contact us:

Drapioo
Legal business name: Shanghai Gaonian Information Technology Co., Ltd.
Email: info@drapioo.com
Tel: +8618339405297
Address: Building 1, No. 5500 Yuanjiang Road, Minhang District, Shanghai, China

Customer Service Hours:
Monday to Saturday: 9:30 AM – 6:30 PM, GMT+8
Sunday: 9:30 AM – 5:30 PM, GMT+8

Suggested email subject lines:

• Intellectual Property Concern

• Copyright Infringement Notice

• Trademark Infringement Notice

• IP Counter-Notification

• Permission Request

Legal Notice

This Intellectual Property Policy forms part of our website policies and Terms of Service. By using drapioo.com, you agree to comply with this policy and all applicable intellectual property laws.

© 2026 Drapioo. All rights reserved.

Last Updated: June 2026