Legal notice
Legal Notice
Last updated: June 27, 2026
This website and online store are operated by Drapioo. Throughout the site, the terms “we”, “us” and “our” refer to Drapioo. By accessing, browsing, or purchasing from this website, you acknowledge and agree to the legal information and notices set out below.
1. Business Information
Trade name: Drapioo
Phone number: +8618339405297
Email: info@drapioo.com
Physical address: Building 1, No. 5500 Yuanjiang Road, Minhang District, Shanghai, China
2. Website Operator
This online store is operated by Drapioo and is hosted on the Shopify platform. Shopify provides the e-commerce platform that allows us to sell our products and services to customers.
Drapioo is solely responsible for the products, product descriptions, website content, pricing, customer service, order fulfillment, shipping, returns, refunds, and other commercial activities conducted through this website. Shopify is not the seller of the products offered on this website and is not responsible for our store policies, product descriptions, shipping, returns, refunds, or customer support.
3. Product Information
We make reasonable efforts to display our products, descriptions, prices, colors, images, sizes, specifications, availability, and other details as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, measurements, pricing, or other content on the website will always be accurate, complete, current, or error-free.
Product colors may vary slightly due to monitor settings, lighting conditions, photography, fabric batches, or manufacturing processes. Minor differences in color, texture, size, or finish may occur and may not be considered defects unless otherwise required by applicable law.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
4. Pricing and Availability
All prices displayed on this website are subject to change without notice. We reserve the right to modify, suspend, or discontinue any product or service at any time.
We do not guarantee that any product shown on the website will be available at all times. If a product becomes unavailable after an order is placed, we may contact the customer to offer an alternative product, delayed shipment, partial shipment, or refund.
5. Orders and Payment
By placing an order on this website, you agree that all information provided is accurate, complete, and current. We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to suspected fraud, incorrect pricing, inventory issues, payment problems, shipping restrictions, or violation of our policies.
Payment must be successfully completed before an order is processed. Orders may be subject to additional verification before fulfillment.
6. Shipping, Returns, and Refunds
Shipping, return, refund, cancellation, and warranty terms are governed by the specific policies published on this website. Customers should review our Shipping Policy, Return & Refund Policy, Terms of Service, and Privacy Policy before placing an order.
Estimated delivery times are provided for reference only and are not guaranteed unless expressly stated in writing. Delivery may be affected by customs clearance, carrier delays, holidays, weather, incorrect shipping information, or other circumstances beyond our control.
7. Customs, Duties, and Taxes
For international orders, import duties, customs fees, VAT, taxes, brokerage fees, or other charges may apply depending on the destination country or region. Unless expressly stated otherwise at checkout, the customer is responsible for any applicable import charges required by local authorities.
Customers are responsible for ensuring that the ordered products can be lawfully imported into their destination country or region.
8. Intellectual Property
All content on this website, including but not limited to text, images, product photos, graphics, logos, icons, videos, designs, page layouts, product descriptions, and other materials, is owned by or licensed to Drapioo, unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, display, sell, or use any website content for commercial purposes without our prior written consent.
Unauthorized use of our intellectual property may result in legal action.
9. Third-Party Links and Services
This website may contain links to third-party websites, payment providers, shipping carriers, applications, or services. These third-party services are provided for convenience only.
We are not responsible for the content, accuracy, privacy practices, terms, security, or performance of any third-party websites or services. Customers should review the policies of any third-party service before using it.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Drapioo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website, the purchase or use of products, delivery delays, service interruptions, website errors, third-party actions, or circumstances beyond our reasonable control.
Nothing in this Legal Notice excludes or limits any rights that cannot be excluded or limited under applicable consumer protection laws.
11. No Professional Advice
The content on this website is provided for general information and commercial purposes only. Nothing on this website constitutes legal, tax, financial, interior design, installation, or other professional advice.
Customers are responsible for evaluating whether a product is suitable for their specific needs, space, measurements, installation conditions, and local requirements.
12. Force Majeure
We shall not be responsible for delays, failures, or losses caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, customs inspections, carrier disruptions, labor disputes, public holidays, epidemics, government actions, system failures, supply chain disruptions, or other force majeure events.
13. Governing Law
This Legal Notice and any transactions conducted through this website shall be governed by the applicable laws and regulations relevant to the operation of this business, without prejudice to any mandatory consumer protection rights that may apply in the customer’s country or region.
14. Updates to This Legal Notice
We reserve the right to update, modify, or replace this Legal Notice at any time by posting the revised version on this website. The updated version will take effect once published.
Customers are encouraged to review this page periodically for any changes.
15. Contact Information
Questions about this Legal Notice should be sent to us at:
Drapioo
Phone number: +8618339405297
Email: info@drapioo.com
Physical address: Building 1, No. 5500 Yuanjiang Road, Minhang District, Shanghai, China
